Privacy Policy

Reformer Pilates Queen Creek, (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and programs.
 

1. Information We Collect

We may collect the following information:

• Personal Information: Name, email, phone number, date of birth, address, and emergency contact details.

• Health Information (if provided): Medical history, current physical condition, and other details you share through our intake or waiver forms.

• Payment Information: Billing details when you purchase classes, packages, or memberships.

• Technical Information: When you visit our website, we may collect non-identifiable data such as browser type, IP address, and site usage statistics.
   

2. How We Use Your Information

We use your information to:

• Provide and manage Pilates classes, programs, and appointments.

• Communicate with you regarding schedules, cancellations, or updates.

• Process payments and manage your account.

• Understand client needs and improve our services.

• Comply with legal, regulatory, or insurance obligations.

We will never sell or rent your information to third parties.
 

3. How We Store and Protect Your Information

• Personal and health information is stored securely, either electronically on protected devices or in locked files.

• If you complete forms electronically, they are stored on secure platforms with restricted access.

• Our website uses security measures such as SSL encryption to protect your data.

• Only authorized personnel have access to client records.
   

4. Sharing of Information

We may share your information only in limited circumstances:

• With service providers who help us operate our business (e.g., scheduling or payment processors) and who are contractually required to protect your information.

• If required by law, regulation, or court order.

• In case of emergency, to protect your health and safety.
   

5. Cookies and Website Tracking

Our website may use cookies or analytics tools to understand visitor behavior and improve site performance. You can adjust your browser settings to decline cookies if you prefer.
 

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Request deletion of your information, subject to record-keeping and legal obligations.

To exercise these rights, contact us at the contact address listed below.
 

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18 without parental consent.
 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new effective date.
 

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Reformer Pilates Queen Creek

E Desert Spoon Dr
Queen Creek, AZ 85142

reformerpilatesqc@gmail.com
P. 480-269-4020

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Effective Date: 1. October 2025